Thanksgiving is almost here and it’s the perfect time to think about the things for which we should be grateful. That especially applies to small business owners and operators. Before you carve the turkey, take a few moments this season to be thankful for the people...
Hiring veterans is one of the smartest things any business could do. Regardless of your company’s size, there should be a place for men and women who have selflessly served our country. They bring innumerable great qualities to the workplace. Here are five of them:...
Halloween is almost here and it’s a good time for business owners to ask themselves an important question: Are we tricking or treating our customers? Give this checklist a look to see if you’re handing out licorice or full-sized candy bars. Trick: We do what we need...
The year is quickly flying past and the holidays will be here before we know it. If your business hasn’t started getting prepped for the holidays, it’s time to put together a marketing and sales plan. Here are a few things to keep in mind: Customers celebrate more...
We recently wrote about the importance of having a good onboarding program. But what happens when one of your employees leaves for another job? Losing an employee doesn’t have to be strictly negative. Take advantage of the opportunity to learn more about why members...
So, you’re hiring a new employee at your business. That’s great. Hopefully, this person will one day become a significant contributor to your success. But have you thought about how much your onboarding process can help inspire this new employee? According to a survey...
We all know employees like this: They have been with the company for years and know the business inside and out. Everyone in the building loves the employee and they give a great first impression on the phone and in person. Excellent customer service personnel can be...
Owners of small businesses often can’t afford to take many chances. That especially applies to their marketing budgets, which are often put together on a shoestring. Here are a few tips that small business owners should keep in mind as they seek to get a good return...
Businesses of all sizes have high performers. It’s up to management to identify and retain them to ensure their organization’s success. Here are a few ideas to consider when your business wants to reward high achievers. (Because they’re the most obvious, we’re leaving...
